Contact centre manager also known as call centre manager

Customer Contact Association

Information about contact centres.

Institute of Customer Service

Information and training for anyone who works in customer service.

Chartered Management Institute

Runs training courses to help managers develop their skills.

Institute of Leadership & Management

The website has general information about management and details of training for managers.

Institute of Administrative Management

Information, support and training for business managers and administrators.

Management Today

Magazine with information about management topics and jobs. The website has news and articles available to read online.


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