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Call Centre Operator

* Call Centre Association

Address: 20 Newton Place
Glasgow
G3 7PY 		Call Centre Association - careers information Call Centre Association - careers information
Useful background information.
Tel:
Fax: 		0141 564 9010
0141 564 9011

* Chartered Institute of Marketing

Address: Moor Hall
Cookham
Maidenhead
Berkshire
SL6 9QH 		Chartered Institute of Marketing - careers information Chartered Institute of Marketing - careers information
Very good training and qualifications section.
Chartered Institute of Marketing - education and training Chartered Institute of Marketing - education and training
Tel:
Fax: 		01628 427500
01628 427499

* E-skills UK

Address: 1 Castle Lane
London
SW1E 6DR 		E-skills UK - careers information E-skills UK - careers information
General information on career opportunities in IT and contains lots of case studies for a whole host of IT jobs.
E-skills UK - education and training E-skills UK - education and training
Tel:
Fax: 		0207 963 8920
0207 592 9138

* Institute of Customer Service

Address: 2 Castle Court
St Peter's Street
Colchester
Essex
CO1 1EW 		Institute of Customer Service - careers information Institute of Customer Service - careers information
Brief careers article on aspects of customer service jobs and training routes.
Institute of Customer Service - education and training Institute of Customer Service - education and training
Tel:
Fax: 		0120 657 1716
0120 654 6688

* Institute of Direct Marketing

Address: 1 Park Road,
Teddington
Middlesex
TW11 0AR 		Mostly aimed at exisiting members.
Institute of Direct Marketing - education and training Institute of Direct Marketing - education and training
Tel:
Fax: 		020 8977 5705
020 8943 2535
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