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Contact centre operator |
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Information about the different apprenticeships offered by British Telecom and the career paths you can then go on to follow. Also offered is a Foundation Degree for anyone with A levels or equivalent qualifications. |
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| Address: |
Moor Hall
Cookham Maidenhead Berkshire SL6 9QH |
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Very good training and qualifications section, with information about careers in marketing. |
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Tel:
Fax: |
01628 427120
01628 427499 |
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| Address: |
1 Castle Lane
London SW1E 6DR |
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Detailed information about career and training opportunities in IT. |
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Tel:
Fax: |
0207 963 8920
0207 592 9138 |
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| Address: |
2 Castle Court
St Peter's Street Colchester Essex CO1 1EW |
Background information about customer service roles. | |||
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| Address: |
DMA House
70 Margaret Street London W1W 8SS |
Mostly information for members, but useful background. | |||
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Tel:
Fax: |
020 7291 3300
020 7323 4426 |
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| Address: |
1 Park Road
Teddington Middlesex TW11 0AR |
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Includes a link to their own careers and training website, which includes case studies and information about how to get started in this industry. |
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Tel:
Fax: |
020 8977 5705
020 8943 2535 |
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| Address: |
20 Newton Place
Glasgow G3 7PY |
The global professional body for contact centres. Background information only. | |||
| Tel: | 0141 564 9010 | ||||
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