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Contact centre operator

BT Apprenticeships - careers information
	BT Apprenticeships - careers information
Information about the different apprenticeships offered by British Telecom and the career paths you can then go on to follow. Also offered is a Foundation Degree for anyone with A levels or equivalent qualifications.
Address: Moor Hall
Cookham
Maidenhead
Berkshire
SL6 9QH
Chartered Institute of Marketing - careers information
	Chartered Institute of Marketing - careers information
Very good training and qualifications section, with information about careers in marketing.
Chartered Institute of Marketing - education and training
	Chartered Institute of Marketing - education and training
Tel:
Fax:
01628 427120
01628 427499
Address: 1 Castle Lane
London
SW1E 6DR
E-skills UK - careers information
	E-skills UK - careers information
Detailed information about career and training opportunities in IT.
E-skills UK - education and training
	E-skills UK - education and training
Tel:
Fax:
0207 963 8920
0207 592 9138
Address: 2 Castle Court
St Peter's Street
Colchester
Essex
CO1 1EW
Background information about customer service roles.
Address: DMA House
70 Margaret Street
London
W1W 8SS
Mostly information for members, but useful background.
Tel:
Fax:
020 7291 3300
020 7323 4426
Address: 1 Park Road
Teddington
Middlesex
TW11 0AR
Institute of Direct Marketing - careers information
	Institute of Direct Marketing - careers information
Includes a link to their own careers and training website, which includes case studies and information about how to get started in this industry.
Tel:
Fax:
020 8977 5705
020 8943 2535
Address: 20 Newton Place
Glasgow
G3 7PY
The global professional body for contact centres. Background information only.
Tel: 0141 564 9010

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